Expert Ford Service, Right in Your Driveway
Pilson Ford brings factory-trained technicians to your home or office in Mattoon, Charleston, Effingham, and surrounding areas. Experience the convenience of professional Ford maintenance without leaving your location.
We'll come to you.
We'll service it.
We'll be on our way.
Our Mobile Service Offerings
At Pilson Ford in Mattoon, our mobile service team brings the expertise of our dealership right to your doorstep. Our factory-trained technicians are equipped with specialized tools and genuine Motorcraft® parts to perform a variety of maintenance and repair services:
Air Filter Service
Breathe new life into your Ford with our mobile air filter replacement service. Our technicians will inspect and replace your engine and cabin air filters to maintain optimal performance and air quality.
Battery Service
Never get stranded with a dead battery again. Our mobile technicians can test, service, and replace your vehicle's battery right in your driveway, ensuring reliable starts every time.
Wiper Blade Replacement
Maintain clear visibility in all weather conditions. Our mobile service includes inspection and replacement of worn wiper blades with genuine Motorcraft® blades designed specifically for your Ford.
Bulb Replacement
Don't drive with burned-out lights. Our mobile technicians can replace headlights, taillights, turn signals, and interior bulbs at your location for improved safety and visibility.
Software Updates
Keep your vehicle's systems performing at their best. Our mobile service can perform critical software updates to your Ford's infotainment, navigation, and control modules.
Accessories Installation
Enhance your Ford with genuine accessories. Our mobile technicians can install a variety of Ford accessories at your location, adding convenience, style, and functionality to your vehicle.
Expert Service Right in Your Driveway.
The Pilson Advantage
When you choose Pilson Ford Mobile Service, you're not just getting convenient maintenance - you're getting the full Pilson experience with benefits that set us apart:
Free Loaner Vehicles
If your vehicle needs more extensive repairs that can't be completed via mobile service, we'll provide a loaner vehicle to ensure you're never without transportation.Only Genuine Parts
We use only genuine Motorcraft® parts for all mobile service repairs and maintenance, ensuring optimal performance and maintaining your warranty.
Factory-Trained Ford Technicians
Our mobile service is performed by the same factory-trained Ford technicians who work in our dealership, ensuring expert care for your vehicle.How Ford Mobile Service Works
Getting expert Ford service at your location is easier than ever with Pilson Ford's mobile service program:
1: Schedule Your Service
Call our service department at (217) 294-6911 to schedule your mobile service appointment. Let us know your location in Mattoon, Charleston, or surrounding areas, and the service you need.
2: Prepare Your Location
Ensure your vehicle is parked in an accessible location with enough space for our technicians to work safely. For most services, we need about 10 feet of clearance around your vehicle.
3: Expert Service Arrives
Our Ford-certified mobile technicians will arrive at your location in a fully-equipped service vehicle, ready to perform the scheduled maintenance or repairs.
4: Service Completion
Our technicians will complete the service using genuine Motorcraft® parts and follow Ford's exact service protocols, just as if your vehicle were in our dealership.
5: Digital Documentation
Receive digital service records and receipts via email, documenting the work performed to maintain your vehicle's service history and warranty.
6: Follow-Up Care
Our team will follow up to ensure you're satisfied with the service and remind you of upcoming maintenance needs that can also be performed via our convenient mobile service.
Scheduling Mobile Service is Easy. Here's What To Do.
Just contact us to schedule for Mobile Service, or simply schedule service in the FordPass App.
Get the App. Earn the Rewards.
Download the FordPass App to join FordPass Rewards. You'll earn Points on all of your service and maintenance when enrolled in FordPass Rewards.
Frequently Asked Questions About Mobile Service in Mattoon
Our mobile service covers Mattoon, Charleston, Effingham, Decatur, and surrounding communities within a 30-mile radius of our dealership. If you're outside this area, please call us to discuss service options.
At Pilson Ford, we offer our mobile service at no additional cost beyond the standard service charges. You pay the same price whether your vehicle is serviced at our dealership or at your location.
Yes! You can use your FordPass Rewards points for eligible mobile services, just as you would for in-dealership service. You'll also earn points on all mobile service transactions.
If our mobile technicians determine that your vehicle requires more extensive repairs that cannot be performed at your location, we'll help arrange transportation to our dealership. As part of our "Never Left Stranded" program, we can provide a loaner vehicle if needed.
To schedule mobile service, simply call our service department at (217) 294-6911. Our team will help you select an appointment time and collect information about your vehicle and the service location.
Our mobile service can operate in most weather conditions, but extreme weather such as thunderstorms, heavy snow, or severe cold may require rescheduling for the safety of our technicians and to ensure quality service.
Experience the Convenience of Ford Mobile Service Today
Don't put off important maintenance or repairs because of your busy schedule. Let Pilson Ford bring our expert service right to your doorstep in Mattoon, Charleston, Effingham, and beyond.
Our team is ready to provide the same high-quality service you expect from Pilson Ford, with the added convenience of mobile delivery.